Frequently Asked Questions
Why is it important to book a makeup artist and hairstylist for a event or wedding ?
The reason to book a professional makeup artist and hairstylist for your special day is to make sure you are in a stress free environment with a profession who is educated, knowledgeable and trained in their field of artistry. Its always a good idea to relax and pamper yourself before the festivities begins for the day. When you hire a professional you know that your makeup and hair will last through out the event day, as each application is customized according to the persons skin and hair type, texture and preference.
How far in advance should we book our appointments?
The earlier the better, specially during the peak season (April to September). Dates are secured on first come, first serve bases. Wedding makeup and hair appointments should be book as soon as you have your date in order to avoid disappointments. Appointments are welcomed through out the year.
What is the procedure of booking an artist for my event/ wedding ?
For wedding and/or group booking we require a contract signed along with a 50% deposit to secure your date and time. For single booking ( 1 makeup & hair, 1 makeup or hair) we require an upfront payment to secure your appointment. We are unable to secure dates if the deposit is not paid.
How many artist do you have in your team?
We have group of 7 artist specializing in bridal and editorial looks.
How do you assign artist on each booking?
Depending on the artist availability and style of work, they will assigned to the client accordingly.
Do you have a Studio ?
Currently all our services are mobile and we do not have a physical location at the moment.
How far do you travel and what are your travel fees?
We travel any where two hours radius from Toronto, fees may vary depending on location. Travel to Toronto is complimentary for the following areas: Scarborough, North York, Downtown Toronto, East York and Etobicoke. However on location parking needs to be compensated by the client.
Where can we find pictures and reviews from your former client?
You can take a look at our work on www.ssglam.com/portfolio or on Facebook, Google, Instagram and Wedding Wire. Simply type in ssglamstudios on any of the platform mentioned above.
Do you provide bridal trial?
Yes, we do, and we highly recommend you use your trial for your e-shoot, bridal shower and other event. This way you are able to provide your artist with feedback if you would like to tweak anything for your wedding.
Can we book a trial with out booking the wedding date?
Yes, you can however there is no guarantee that we will have availability for your wedding day if you decide to go with out services. As we do not secure dates with out contract and deposit.
Can I hire you for partial makeup service?
Unfortunately we do not offer partial services. We only offer full services to guarantee the longevity of the look. We also do not modify look from other bridal artist and companies.
Do you provide lashes?
Lashes are complimentary with all makeup application.
Can I provide my own lashes ?
Of course you can and there is a charge of $5 for application.
Will you be able to apply hair extensions?
Application of extensions are included in the bridal package. For event hair there is a fee of $25 to apply extensions as it extended the appointment time.
Do you provide hair extensions?
We do provide hair extension on clients request for additional cost. We highly recommend the client provides their own to match your true hair color and length.
Some hair extension companies that we recommend are: Bombay Hair, Unicorn Hair extensions and Locks & Mane Hair Extension Bar.
How long does each service takes?
Bridal makeup and Hair: 2.5 - 3 hours,
Bridal Trial makeup and hair: 2 hours,
Event makeup: 30-45 mins,
Event hair: 30-45 mins
What form of payment methods do you accept?
We accept all forms of payment ( E-transfer, Visa, Amex and Mastercard). There is service fee of 3.9% added to your total with every Visa, Amex and Mastercard.
If we pay cash are you able to waive the taxes?
Unfortunately we can not waive the taxes and need to charge taxes on each transaction
What are the products do you carry in your makeup and hair kit ?